Privacy Policy

This policy explains what personal information Pure Life collects, why we collect it, and the choices you have.

Information we collect

• Order information — name, email address, phone number, shipping and billing addresses, and order contents.
• Payment information — handled entirely by our payment provider. We receive only a transaction reference and the payment status. We never receive or store card numbers, expiry dates or security codes.
• Technical information — IP address, browser type and pages viewed, used for security, rate limiting and fraud prevention.

How we use it

• To process, fulfill and support your orders.
• To send transactional email such as confirmations and tracking.
• To detect and prevent fraud and abuse of our systems.
• To meet legal, tax and accounting obligations.
• To send marketing email, only where you have opted in. You can unsubscribe from any marketing email at any time.

Cookies and local storage

We use browser local storage to remember the contents of your cart between visits. This data stays on your device and contains no payment information. Optional analytics and advertising technologies load only after the applicable consent choice and can be withdrawn later. We do not send product names, order contents, or other health-sensitive shopping details to advertising platforms. We do not sell your personal information.

Sharing

We share personal information only with service providers that need it to operate the store, such as our commerce host, payment provider, shipping provider or carrier, transactional email provider, fraud and security services, and file-storage provider. Their use is governed by our agreements with them and their applicable terms.

Retention

Order records are retained for as long as required for tax, accounting and legal purposes. You may request deletion of data not subject to a retention obligation.

Your rights

Depending on where you live, you may have the right to access, correct, port or delete your personal information, and to opt out of certain processing. To exercise any of these rights, email support@purifiedlife.net.

Security

All traffic to this site is encrypted in transit. Access to order data is restricted to authorised personnel. No system is perfectly secure, but we take reasonable measures appropriate to the sensitivity of the data we hold.

Changes

We may update this policy from time to time. Material changes will be reflected in the “last updated” date above.