Shipping Policy

Rates and methods

Available carriers, service levels, prices, and delivery estimates are calculated for the destination and shown before an order is submitted. A method is not guaranteed until the order is accepted and a label is issued.

Dispatch

Orders are reviewed before fulfillment. Dispatch timing depends on inventory, order verification, holidays, and carrier collection schedules. The order confirmation and tracking email provide the most current status.

Delivery windows

Any delivery window shown at checkout is a carrier estimate, not a guarantee. Tracking is sent when a label is created, but the first scan can appear after the package reaches the carrier network.

Packaging

Orders are packed according to the material, supplier guidance, and selected service. Product identity and required handling information remain available with the shipment or published product record.

International

A destination is supported only when a shipping method is offered at checkout. The purchaser is responsible for confirming that the order is lawful at its destination and for any duties, taxes, permits, or brokerage charges. Customs clearance cannot be guaranteed.

Lost, delayed or damaged shipments

If tracking is materially delayed or a package arrives damaged, email support@purifiedlife.net within the window stated in our Returns & Refunds policy. We will review the record and, when appropriate, open a carrier claim before confirming a replacement or refund.

Address accuracy

We ship to the address provided at checkout. We cannot redirect a package once dispatched, and we are not responsible for orders delivered to an incorrectly entered address.